I recently purchased a Presotto bed, side tables and chest of drawers through Arrendamenti Martinel, and couldn't be happier.  I'm a frequent online shopper of small items, but was initially nervous about ordering my bedroom furniture online - it was, after all, my bedroom, where I spend a lot of my life.   Having looked extensively for the right bed, I finally came across Arrendamenti Martinel, which had a good selection of beautiful Italian furniture, and amongst it, I found my dream bed - an Aqua2 Presotto, with motor-driven slats.

The customer service at Martinel was outstanding.   I had a few questions about the size of the bed, whether it could be ordered with slats, and the type of drawers that could best match it.  Well before I placed my order, I was attended to by Filip, a very knowledgeable and efficient store manager, who promptly clarified my questions and helped me customize my order - all in impeccable English!   He then followed up with me frequently by phone and email, until the furniture was delivered and fully mounted.

Having lived in the US for several years, I am familiar with many types of online stores, and can honestly say that my experience with Martinel and Filip was amongst the very best I've had so far.  Contrary to many stores which have outsourced their services, Martinel works with their own highly skilled customer representatives, and this makes all the difference towards ensuring top service. I will certainly shop with Martinel again and recommend it to my friends. 

With best regards,

Sofia B. (in Cascais, Portugal)